You can configure the request forms to display secure fields on the request portal.
Please note this feature is only available for Company-managed projects.
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Open your desired JSM project, go to Project settings, select Secure Custom Fields
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Select JSM Request Form and you’ll see the option to place secure custom fields in respective request forms available in the project
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Simply drag-and-drop the secure fields. Please note the User picker field is not supported.
The secure field(s) will be displayed on the request form in portal view
