FAQs

Please inquire us if you have another question.

What data is sent to the destination space?

At establishing synced spaces

• Configuration ID for the SSC setting. It’s included in the token file.

At syncing pages

• The content to sync
  Please refer to What content is synced

How to mention users on external sites?

Space admin must grant permission for the app to mention external users when configuring the space sync.

• For space admins, please check: Establish space sync with external Confluence sites

• For users, please refer to How to mention external site user

What happens if I uninstall the app?

• The app doesn’t work for the site anymore.

  • The destination space can’t push pages to your space.

• Synced pages would remain as normal Confluence pages.

• If re-installing the app, the app works as before.

Workaround for Overview page sync

Due to some limitations, the app does not support synchronization of the Overview page. However, users can implement a workaround using the combination of the space sync app and Confluence Include page macro.

This method is useful for syncing the homepage from the source space to an external destination. You can follow these steps:

1. From the original space, create a new page with the content you want to display as the Overview page. Then you can push the page to the destination space as usual:

2. On the destination site, click edit the space overview. Then, embed the Include Page macro.

3. Now, you can pull content from the synced overview page:

That’s it! Now you can keep the overview content to the external site synchronized automatically.

We understand that this is not an ideal experience, we’re looking into implementing this feature in the future.

Support and Unsupported Contents

Does Space Sync for Confluence Sync Live Docs Contents?

Yes and No. Space Sync for Confluence does not support copying or updating a Live Doc as a Live Doc in another space. However, it can still push and sync the contents of a Live Doc to another space as a regular Confluence page. Any changes made to the Live Doc in the source space will be reflected in the regular normal page content in the destination space during sync when it’s manually pushed.

Note: This is only one-directional. Any changes made on the destination regular confluence page will not reflect on the original Live Doc – regardless of the syncing type (manual, bulk, auto).