Skip to main content
Skip table of contents

Why "Add > Successor issue" is grayed out and can not be selected?


I tried to create a successor issue, but "Add > Successor issue" is grayed out and it can not be selected. Why?


If one of the following items apply to your case, it is a possible cause for this problem:

  • You are trying to add it from a project or a version, not an issue

  • The issue does not have Start date / Finish date

  • The issue the lower node of a version and the fix version of the issue is empty

  • Gantt configuration > View > Dependency link is disabled

Besides, the user must have the following permissions in Jira:

  • Issue creation permission

  • Issue link creation permission

  • In the case of the issue template mode, the project management permission needed adding on the above two

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.